QleanHub Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our Service:

• Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and service preferences.
• Cleaner Information: If you are a cleaner, we may collect your professional qualifications, experience, and service preferences.
• Customer Information: If you are a customer, we may collect information about your cleaning needs and preferences.
• Usage Data: Information about how you use the Service, such as your activity on the app, IP address, browser type, and device information.
• Location Data: If you have enabled location services, we may collect information about your geographic location to facilitate the matching of cleaners with customers in your area.
Payment Information: We do not store any payment or card details. Payments are processed securely through third-party payment processors (e.g., Stripe, PayPal).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage the Service.
• To facilitate connections between cleaners and customers.
• To process payments securely through third-party payment processors.
• To communicate with you regarding your account, service updates, or promotions.
• To improve and optimize the functionality of the Service.
• To ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information under the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate the Service.
• Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We use reasonable security measures to protect the information we collect, but no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us at support@qleanhub.com.

7. Cookies

We may use cookies and similar technologies to track user activity on the Service. You can control the use of cookies through your browser settings.

8. Children’s Privacy

Our Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: